HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
We recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This is the ideal, however most of our designers can accommodate a rush.
DO I NEED TO MAKE AN APPOINTMENT?
Yes, our private fittings are by appointment only and are recommended for brides who are on the serious hunt & ready to purchase their gown. Please use our online scheduler via the "Apppointment" Tab. If you need a later appointment than what you see available on our scheduler to accommodate after work hours, send us an email to firstname.lastname@example.org
Looking for inspiration to start? Check out our Look Book via the "Look Book " Tab get an idea of our selection before booking an appointment with us.
HOW LONG IS AN APPOINTMENT?
Our fittings are scheduled for one hour, but in the case we run over, we will happily schedule another appointment with you to make sure you're taken care of and all styling boxes are ticked.
WHAT SIZE ARE YOUR SAMPLES?
Our dress samples range from size 6-10, but please note that your gown can be ordered up to a size 16-20, depending on the designer. If your sizing is outside the range mentioned above, we have ways of making sure you can experience the look of your desired dress. We have future plans of carrying larger sample sizes to accommodate even more brides.
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
As much as we love a party, we believe in less is more motto when it comes to your fitting. We want the focus to stay on you and make sure your voice is heard in order to bring your vision and feeling for the day to life. Sometimes too many opinions are overwhelming to the bride, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your crew under 3- so that we can comfortably accommodate everyone in our boutique. For safety concerns we ask that you leave the little ones at home.
DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
Aside from your awesome self, we invite you to bring any undergarments (preferably nude!) or shoes in a heel height that you’re considering wearing on your wedding day.
WHAT IS THE START-TO-FINISH PROCESS OF PURCHASING A DRESS FROM FINERY BRIDE?
Your initial appointment will include a tailored, one-hour dress up session with our stylists, where you will try on our sample gowns. If a special order gown purchase is made, we'll take your measurements and order the closest dress size to be made. Once the gown arrives, you'll come back in for a follow up appointment to pick up your gown and do final inspections. You will then consult with a seamstress to do any final tweaks ie: hem the gown and make sure the gown is fit to perfection.
DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We have an in house seamstress that can accommodate your fittings within our store if preferred. Please note, we are not in contractual agreements with our recommended seamstresses, nor do we receive any payment from them for your business.
WHAT IS A TRUNK SHOW?
A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what FINERY has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.
IS THERE A CANCELLATION POLICY?
Yes, we kindly ask that you give us at least 24 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited amount of brides a day.
RETURNS + EXCHANGES
Made-to-order gowns, jewelry and lingerie are all final sale. Once a made-to-order gown is paid for, you are in a contractual agreement to follow through with the gown chosen. No refunds, exchanges or cancellations can be made after the date of purchase.